Appointment Scheduling

Everything was taken care of the same day! We called in the morning and were able to schedule an appointment for that afternoon. The repairman, Mike, was great! He communicated his arrival time and arrived at that time. He thoroughly explained our repair options and pricing. He worked with us on the price and completed the repairs (new spring and cables) in a timely manner. He even took care of another minor repair (broken hinge) as a courtesy. I would highly recommend Balanced Garage Doors!

The technician who answered my service request, whose name is Kwon, was extremely professional and personable. He was able to quickly diagnose my problem and immediately repair it. I was very pleased with the level of service and I will request to have Kwon be the technician to service my garage doors and openers in the future. His demeanor and his work ethic have earned my trust and he will be the only technician I want servicing my garage doors and openers. Thank you Kwon for your help and for being so polite, so personable and very respectful!!

Incredible experience with Balanced Garage Doors. They were very personable, trustworthy, and professional. Ed came out and did a thorough inspection/estimate, took the time to explain the issues and my options. He gave a very fair price and did not push anything on me as I mentioned I had other quotes. It was an easy decision to go with them from the timliness of the estimate, price, and warranties that they offered. Damien did the install 4 days later. They gave me a timeframe from 12-4 and he showed up right at 12 on the spot. He was in and out in 2 hours and he did a thorough walk through of everything he did (full garage door replacement), tested it numerous times with me, and was very respectful and professional. 10/10 experience!

Balanced Garage Doors is an excellent company known for its prompt scheduling and efficient job completion. They provided three quotes, and we chose one of them. Spencer, the technician, was able to finish the job on the same day and within the expected timeframe. He has a great attitude and is knowledgeable about the industry. I would hire Spencer again for any future garage work. Call Balanced Garage Doors and you won't regret it.

Mike was amazing. I called to schedule an appointment and they said they would have someone come out right away. I was worried because my garage would just reverse intermittenly while trying to close and both sensor lights were on so I figured this would be a head scratcher for sure but guys 20+ years of experience really showed. He already had a few things in mind after doing some inspecting and within the hour, he replaced my sensors and re-wired what was already a wiring nightmare and he tested it several times before he called the job finished. Very professional and his communication was great, which is not as common these days even with businesses. The price was a bit on the high end imo, but for the level of convenience, speed, and service, I would still recommend this business for anyone having garage issues.

Have used Balanced Garage Doors on several occasions, most recently for a replacement. I have been completely satisfied with every visit and continue to recommend them. They call when on the way out, never late and clean up before leaving. And I find the prices to be competitive. Thank you Balanced Garage Doors for your service over the past number of years.