Balanced Garage Doors
Stone Mountain, GA

Great customer service!! Very friendly! Kwon came out and gave us a quote. We liked that this company came out to give a quote instead of just an estimate over the phone so we decided to go with them. We called and got everything scheduled and ordered and Damian came out and did a great job installing it. Great experience from the very beginning to the final install. I would highly recommend this company.

Excellent experience with Balanced Garage Doors! I called this afternoon, and Sean was able to come out the very same day for a garage door maintenance service. He was professional, knowledgeable, and took the time to thoroughly inspect and service our garage door system. Sean explained everything clearly, answered my questions, and made sure everything was operating smoothly before he left. It’s refreshing to work with a company that is so responsive and provides such great customer service. I highly recommend Balanced Garage Doors and especially Sean for anyone needing garage door maintenance or repairs. We will definitely use them again in the future!

I learned about Balanced Garage Doors when owner Glenn was featured on the Home Fix-it Show on WSB radio. He talked about the importance of preserving the health of your garage door opener by regular maintenance of the garage door and all it’s mechanisms. I was able to get an appointment immediately. I had a great experience and highly recommend their service. The technician Kwon was professional, Knowledgeable and courteous from start to finish. He took the time to explain the work, answered my questions and respected my home and my time. Again, I most definitely recommend them to others looking for dependable and professional garage door service.

Balanced Garage Doors did an excellent job of communicating. I booked the appointment online, and within 24 hours, they confirmed. My technician was polite and knowledgeable. He explained the issue behind my garage door issue, then described how he was going to solve it. The work was done quickly and efficiently. Any question I had, he could answer. I would not hesitate to use this company again or recommend their services.

I had my garage door serviced in March, and when an issue unexpectedly came up yesterday, I called on Sunday. They responded immediately and came out first thing Monday morning at no charge. Their customer service is truly outstanding. The technicians were professional, courteous, and took care of the problem quickly and efficiently. It’s rare to find a company that stands behind its work with this level of integrity and responsiveness. I highly recommend this company to anyone looking for reliable, honest, and top-quality garage door service. Thank you for the excellent experience!

If you need your garage door fixed, Balanced Garage Doors is Awesome! I called them on Labor Day, got an appointment for the very next morning. The technician, Onani, called me at 8am and let me know exactly how long before he would be here. Onani was personable, very efficient, and super knowledgeable. He fixed my door quickly. Great experience!

Great experience with this company. The technician was professional, knowledgeable, and completed the repair quickly. Everything was handled very well from start to finish. I especially appreciated the follow-up call afterward to make sure everything was working properly and that I was satisfied with the service. That extra level of customer care really stood out to me. I would definitely recommend them and use them again in the future.

I'm a repeat customer of Balanced Garage Doors. And the experience is always the same. Glenn and his team takes pride in not only the installation but the way they treat their customers. They are professional courteous and explains all aspects of the product down to the mechanics. Glenn and his team doesn't treat you like Number that makes their margin, you are a real customer and it shows in the way you're treated. They are punctual show up when they say they are going to and notifies you beforehand consistently. I will and have recommended the company to my neighbors and freinds.